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Document360

A knowledge-base publishing platform with structured authoring and Eddy AI assistance for creating content and answering reader questions.

Vendor documentationChecked Sep 25, 2026By AIPicksy Editorial

What it does

A knowledge-base publishing platform with structured authoring and Eddy AI assistance for creating content and answering reader questions.

Who it is for

Documentation teams that need a managed help center with reusable content and cited answers.

What stands out

  • Knowledge-base editors, revision history, and reusable content
  • Ask Eddy AI answers based on published knowledge-base material
  • AI-assisted writing, search, and embedded help

Limitations to consider

  • Pricing and AI allowances require a custom quote.
  • Ask Eddy AI is documented for the knowledge-base site, not API documentation pages.

Integrations & connections

Tasks it can help with

Sources & verification

This profile is based on vendor documentation, checked Sep 25, 2026. It is not a hands-on review or a performance benchmark. Unknown details are marked explicitly.

AI authoring and reader assistanceCurrent custom-quote pricingAsk Eddy indexing and supported surfacesSuggest a correction

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Document360: features, pricing & limitations | AIPicksy